Product Refund

The immediate cancellation of the registration can be done up to 07 days from the date of registration, where you must communicate your desire to cancel the registration through the email [email protected].

Refund and collection process

The refund process, for whatever reason, must be initiated by Heaven Ecommerce FZE, and in no case should the customer request the refund directly with the credit card company (chargeback request).

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